The OneTrust agent: Privacy breach response in a fraction of the time
When a breach occurs, the Privacy Breach Response Agent by OneTrust manages the difficult and time-consuming process of evaluating the breach, mapping the geographies and regulations, identifying the notification requirements, and setting up the review and approval workflows.
Here is how the agent works, step by step, once a breach has been detected:
- Evaluates the scope of the incident: The agent collects information about the breach and contacts the privacy owner of the business to let them know the agent has begun an investigation.
- Identifies jurisdictions: The agent then identifies the jurisdictions of individuals impacted and maps to the correct laws.
- Assesses regulatory requirements: The agent determines the appropriate breach notification regulations and assesses the regulatory requirements, leveraging OneTrust’s regulatory intelligence spanning hundreds of jurisdictions around the globe.
- Generates guidance: The agent maps the breach response requirements of the regulations to the specific incident, pre-populates an incident report, and provides its recommendations to the privacy owner for review.
- Collaborates with the privacy team: The agent continuously communicates and collaborates with the privacy team to ensure stakeholders are informed and aligned throughout the breach response.
- Creates an audit log: The agent records each step, decision, and action it takes, as well as the regulatory data used to generate its guidance. This allows the privacy team to vet the agent’s recommendations and create audit-ready documentation for both internal and external audits.
With the agentic approach, no time is wasted. Regulatory requirements are met. Operations that were previously ad-hoc, manual, and incomplete are now automated.
