About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries.

The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow was founded in 2004 and is headquartered in Santa Clara, California, United States.

ServiceNow and OneTrust

Integrate ServiceNow data inventory into OneTrust’s Data Inventory & Mapping module to sync IT assets between OneTrust and ServiceNow. Additionally, conduct data mapping assessments within OneTrust on IT assets to understand how personal data is used throughout your organization. Update service desk tickets and track progress as issues are resolved or pass through different workflow stages.

OneTrust Privacy Rights Automation and ServiceNow integrate to access information and service Data Subject Access Requests to help users comply with global privacy regulations such as CCPA or GDPR. 

Additionally, by leveraging OneTrust DataDiscovery, ServiceNow customers can discover, classify, and govern data within ServiceNow as well as maintain an evergreen inventory via OneTrust Data Mapping Automation.

Resources:

OneTrust integration Demo - Privacy Rights Automation
OneTrust Integration Demo - Data Mapping Automation
OneTrust Integration Demo - Security Incident Management
ServiceNow Privacy
ServiceNow Contact / Support

Integration:

Developed by OneTrust