XOi Technologies is the communication and collaboration tool for the mechanical, electrical, and plumbing industries. Their software is used by leading manufacturers and facility service companies.
Highlights
Challenges
- Scale their security and compliance program without breaking the bank
- Build enterprise-grade security and credibility to attract enterprise clients
- Get ISO 27001 certified without redoing the work they’ve done for GDPR
Solutions
- Automate evidence collection and mapping to existing policies and controls for ISO 27001
- Assign tasks to team members without them needing to become compliance experts
- Results
- Unlocked $6,000,000 in revenue
- Faster progress than initially projected for ISO 27001 readiness
- Confidence that their security and compliance efforts can be affordably maintained
Scaling security and operational compliance
XOi Technologies does a stellar job solving manufacturing and facility service companies’ communication problems.
Customers love the transparency provided by XOi’s platform, an all-in-one mobile app, knowledge base, and live remote collaboration tool.
It’s no surprise XOi has doubled its revenue every three quarters for the last two years.
However, “we couldn’t go up-market," explained Adam Jaggers, the CTO at XOi. "We built credibility in the last few years, but now we’re really building enterprise-grade momentum and finding that you can’t play in the enterprise space until you’re really mature.
"It’s really easy to trust everyone on a small development team of 15 because everyone knows the right thing to do. But when you scale, it’s hard to educate. Consistency and your processes and procedures definitely get a lot more difficult.”
As part of building its enterprise-grade credibility and security, Jaggers and his team decided to become GDPR and ISO 27001 compliant.