AI is unleashing new potential, and new concerns. AI holds the promise to drive enterprise-wide efficiencies by increasing user engagement and productivity. It also represents the potential to introduce new revenue streams by transforming existing business models. Achieving these goals cannot come at the cost of data protection or ethical principles.
OneTrust embeds AI technology in our products to ensure that business outcomes are achieved through AI innovation, but not at the expense of trust. Transparency is the first step in building trust and this page is dedicated to openly sharing our guidelines and best practices for responsible use of AI at OneTrust.
Trustworthy AI transforms our work at OneTrust
Our principle-based approach to responsible AI
We have designed a set of strong principles that integrate our ethical standards into how we approach the design, delivery and use of AI solutions and services. Behind these principles, we have invested in the frameworks, data infrastructure, and community necessary to confidently build and use AI responsibly. By doing so, we facilitate a future where technology and human ingenuity converge to create value for our customers.
Transparency by design
Openness and explainability about how AI systems work is part of our journey. Outlining the data that is processed by an AI system, the logic behind the processing algorithm, and material impact of an AI system on individuals are essential to understanding an AI system.
Safety and reliability assurance
AI systems shall be designed to perform safely and reliably. Any material statements about its safety and reliability must be supported with documented evidence.
Algorithmic accountability
Humans develop AI systems and are ultimately responsible for any harm that results from outcomes produced by AI systems. We require a clear system of accountability for managing AI risks to ensure that any issues with a potentially negative impact on individuals are detected early and managed responsibly.
Fairness and inclusivity
AI systems shall not harbor biases or promote discriminatory practices. We must develop AI systems that ensure inclusivity and growth for all.
Privacy-centric data protection
Transparent data collection, accountable use and responsible management of data are key pillars of protecting all categories of data in AI systems.
Data stewardship
Industry recognized information security safeguards shall be put in place to protect data before we entrust data to AI systems.
Our AI governance practices
OneTrust’s AI Governance Committee oversees our efforts of building a robust AI governance program to ensure our current and future use of AI systems conforms with OneTrust’s responsible AI principles, regulatory standards, and best industry practices.
AI across our solutions
AI underpins our solutions, and we continue to invest in its transformative potential to drive value for our customers. By balancing innovation with a proactive risk management strategy and incorporating perspectives from diverse stakeholders, we are steadfast in our commitment to harnessing AI to enhance experiences and outcomes for our valued customers.
Explore the ways AI empowers our products below.
AI-driven document classification accurately identifies and categorizes files and their contents while also facilitating the comprehensive management of data throughout its lifecycle, ensuring effective control and governance from creation to disposal.
Natural Language Processing (NLP) and ML-powered questionnaire response automation store questionnaire answers and security documentation to improve RFP response times and reduce repetitive work.
A bot powered by advanced AI and supported by the largest regulatory research platform in the world finds valuable insights and tackles even the most challenging regulatory inquiries.
We support the responsible AI community
The collective development of tangible governance tools for trustworthy, safe, and fair AI is a necessity in today's business landscape.
IAPP AI Governance Center – foundational supporter
As a foundational supporter of the AI Governance Center, we extend our commitment to ethical and safe AI deployment.
Responsible Artificial Intelligence Institute (RAI Institute)
As a member of the RAI Institute, we work with a community of practitioners to identify strategies to mitigate AI-related risks and implement mature responsible AI practices.